How to see a Doctor
Although you are registered with a specific Doctor, you are free to consult any Doctor or Nurse. Our Doctors will see you in surgery by appointment, which can be made in person or by telephoning the reception team on 01772 214800. If we have your mobile number, we can send you a text reminder of your appointment.
Urgent conditions will be seen the same day. Our receptionists will ask for a contact telephone number, so that a clinician can contact you to give advice or arrange an appointment. Our receptionists will also ask for brief details of the problem, to enable your case to be prioritised effectively.
Routine appointments : Our receptionists will ask you for a brief idea what the problem is, to enable them to direct you to an appropriate clinician in a suitable time frame. Our Doctors have requested that the receptionists ask for this information, to ensure that we are aware of, and can prioritise problems, as patient safety is of upmost importance to us. We will try to accommodate requests, but if you request to see a particular clinician, this may lengthen your wait for an appointment.
You can now make appointments "online" - see the Patient Access section on the right of the screen.
Follow up appointments: If a Doctor has asked to see you again in a couple of weeks time, make the appointment on your way out and inform the receptionist that the Doctor has asked you to do this.
Appointment length : Our Doctors appointments are 10 minutes each. The time allowed in each appointment is usually sufficient to discuss your problem. If you have a number of problems to discuss with the Doctor, they may not have time to discuss all of these in one appointment. Please do not be offended if you are asked to prioritise your problems or make another appointment.
Reception is open from 8.00am to 6.00pm Monday to Friday.