• Cop Lane, Penwortham, Preston, PR1 0SR
  • Out of Hours: 111
  • 01772 214800

Prescription costs

Prescription prepayment certificates (PPC) are available in England and they can save you money.

Prescription costs as of April 1 2018

  • The current prescription charge is £8.80
  • A three monthly PPC is £29.10. This saves you money if you need more than three prescribed items in three months.
  • A 12 month certificate is £104.00.  This saves you money if you need more than twelve prescribed items in a year.

PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week. 

There is further information about prescription exemptions and fees on the NHS website

How to order your repeat prescriptions

 You can order your repeat prescriptions in one of 3 ways: 

1. Via the online service – this is a very quick and easy way to order your medication. To register for the Patient Access service, you will need to collect your login details from the surgery. If you are already registered with this service, please click this link to the Patient Access Website to login and order your medication.

Patient Access also has a Mobile App available to download free on Android and IOS .

 2. Using the printed request form on right hand side of your prescription – please tick the items you need on your printed request and place in the prescription box located in reception. There is also a prescription box located outside of the practice which you can place your prescription requests in at anytime, even when we are closed.

 Please note: try and order your regular medications at the same time. If your items are out of sync with each other, please bring this to our attention by writing this on your request and we will try to rectify this for you.

 3. Using a prescription request form available in reception – you can collect one of these from reception or click below and print out a copy at home, fill in your details and place in the prescription box (also located in reception). Please click here to download the request form ready to drop into the surgery or alternatively you can post this to:

Prescriptions, Penwortham St Marys Medical Group, Cop Lane, Penwortham, Preston, Lancashire, PR1 0SR

Please note: All details on the form must be filled in, to ensure your request is processed correctly and in time. Missing information may result in your request being declined.

 Please note:

  • We require 48 hours to process your repeat prescription. This will be from the time we receive your prescription request. In view of this, you may need to allow extra time if you are sending your request in the post or if you are submitting your order through a pharmacy. The collection time will remain after 2pm.
  • Both the prescription box in reception and the one outside of the practice will be checked regularly at 8am, 11am, 2pm and finally at 5.30pm.
  • You may wish to consider signing up to the Electronic Prescription Service. This involves choosing a pharmacy that you would like your electronic prescription to be sent to each time you order. This will ensure that your prescription arrives promptly to your nominated pharmacy after our 48 hour processing time. For more information about the EPS service, please speak to one of the receptionists or your pharmacy.
  • If you order your own medication but a pharmacy collects it, it will be your responsibility to let them know there is one ready to collect (unless you are already set up for the electronic prescription service).
  • Pharmacies can no longer order repeat prescriptions on a patient's behalf, it is the patient's responsibility to order their own prescriptions.

Click here for information about prescription shortages and stock issues

 Frequently Asked Questions

1. What if I have run out of my medication?

If you realise you have no medication left, you will need to ring the main line before 10am. Your prescription will then only be ready to collect after 5pm the same day. Any calls made after this time will not be ready until 12pm the following day.

2. What if I have a query with one of my medications?

 There will be space on the paper request forms to write any queries. There is also an option to type a message if you choose to use the online service.

 3. My prescription is not at the pharmacy - who do I contact?

 If you have allowed enough time for your prescription to be ready at your pharmacy and it is still not there, please telephone the main line and one of the receptionists can look into this for you.

 4. I have attended a hospital outpatient appointment and they gave me a pink slip with my new medication to start immediately - what do I do?

 You must collect this from the hospital pharmacy. If the pharmacy is closed, please speak to someone at the hospital department where you were seen for advice or you will have to collect it from them another time. Providing the written form is clear to read, you may give us a copy of this form so we can update your repeat medication list for next time you are due to order.

 5. I have been to the Pharmacy and they do not have the item that I require in stock,- what do I do?

 If the pharmacy is unable to order the item in for you the following day, they can print you a token or give your green prescription back to you so you can take this to another pharmacy. If it is a worldwide manufacturing problem, please ask the Pharmacy to ring the surgery so we can arrange an alternative for later that day.


If you require any more information regarding these changes, please speak to one of the receptionists.

A new way to get your medicines and appliances

The Electronic Prescription Service (EPS) is an NHS service which gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you collect your repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy, as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now. 

It may not be if you:

  • don’t get prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy.
  • a dispensing appliance contractor (if you use one).
  • your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes, you can. If you don’t want your prescription to be sent electronically, tell your GP. If you want to change or cancel your nomination ,speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due, or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP practice.