PSM Medical Group

St Mary's Health Centre, Cop Lane, Penwortham, Preston, PR1 0SR

Telephone: 01772 970079

We are currently closed. If you call us between 18:30-20:30 weekdays, 09:00-17:00 on Saturdays and 09:00-12:00 on Sundays your call will automatically forward to our 'Increased Access' out of hours service where you can book 'on-the-day' GP and Practice Nurse appointments at one of our other network sites in Preston. For more information on this service go to https://greaterprestonpcn.nhs.uk/increased-access-to-primary-care

UCLan Medical Centre, Foster Building, UCLan Campus, Preston, PR1 2HE | Telephone: 01772 970079

Triage

Have you heard about our triage service?

We are fortunate enough to have a team of Advanced Practitioners who offer a daily telephone triage service for patients.

Advanced Practitioners can:

  1. Diagnose and treat acute infections, injuries and illnesses
  2. Prescribe medication
  3. Conduct and order diagnostic tests, such as ECGs, X-Rays and Ultrasound
  4. Can refer patients to hospital if they need to see a specialist
  5. Talk to patients about effectively management their health, as well as assisting in designing appropriate treatment plans and recommending further care.
  6. Provide care and guidance to patients when it comes to taking medication, as well as what side effects they may have, and any interactions that may take place with medication the patient is already taking.

Patients who ring 01772 214800 to request a same-day appointment will now be asked for a contact number so that an Advanced Practitioner can call them back, along with a brief idea what the problem is. Our Advanced Practitioners are skilled in telephone triage, so can effectively assess your needs over the phone, and in many cases, prevent you having to travel to the surgery.  This can be done either through advice or by issuing a prescription for the patient, which can be sent directly to a pharmacy of your choice.

Alternatively, the Advanced Practitioner may advise you to attend an appointment, and an appointment time will be given. This is normally the same day, but could be for a different day if they feel that you need to see a particular clinician and the problem you have can wait for further assessment.

Same day appointments are classed as “urgent” and we will not always be able to give you a choice of time or clinicians; this is because priority is being given to getting you treated as soon as possible by any appropriate clinician.

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
    See Increased Access page in Appointments section
  • Sunday
    CLOSED
    See Increased Access page in Appointments section
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