PSM Medical Group

St Mary's Health Centre, Cop Lane, Penwortham, Preston, PR1 0SR

Telephone: 01772 970079 (Please note - area code must be dialled, even for local calls)

lscicb-gp.psm@nhs.net

We are currently closed. If you call us between 18:30-20:30 weekdays, 09:00-17:00 on Saturdays and 09:00-12:00 on Sundays your call will automatically forward to our 'Increased Access' out of hours service where you can book 'on-the-day' GP and Practice Nurse appointments at one of our other network sites in Preston. For more information on this service go to https://greaterprestonpcn.nhs.uk/increased-access-to-primary-care

UCLan Medical Centre, Foster Building, UCLan Campus, Preston, PR1 2HE | Telephone: 01772 970079

Staff training dates (half-day closures) Christmas and New Year Opening – Enhanced Access Service Important Update: COVID-19 Autumn Booster Eligibility for 2025 UK infected blood enquiry – Did you have a blood transfusion prior to 1996?

Kingsfold Pharmacy – Supply issues & how to change your nomination

IMPORTANT INFORMATION ABOUT PRESCRIPTIONS AND YOUR NOMINATED PHARMACY
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WHAT’S HAPPENING?
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Some patients have been asked to return to the surgery for an alternative prescription because their nominated pharmacy, Kingsfold Pharmacy was unable to supply the item. In many cases, the medicine is available, but pharmacies may be limited by their ordering or dispensing systems when the purchase price of a medicine is higher than the Drug Tariff reimbursement rate.
This can lead to:
– Delays in receiving medication
– Requests to return to the GP for alternatives
– Frustration for patients
– Extra work for both the pharmacy and the practice
We wrote to the Pharmacy Manager at Kingsfold Pharmacy on 27th October 2025, but we have yet to receive any response. Unfortunately, our patients are continuing to experience issues with obtaining vital medication.
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HOW THIS MIGHT AFFECT YOU
——————————
You may:
– Be asked to wait while the pharmacy tries to order the item
– Be offered an alternative medicine
– Be asked to return to the practice for a different prescription
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WHAT YOU CAN DO
——————————
1. **Check your nominated pharmacy:** If your pharmacy is experiencing supply issues, you may wish to nominate a different one (See below)
2. **Ask the pharmacy:** If an item is unavailable, ask whether they can order it and how long it will take.
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HOW TO CHANGE YOUR NOMINATED PHARMACY
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You can change your nominated pharmacy at any time:
**Using the NHS App:**
– Open the NHS App
– Go to “Prescriptions”
– Select “Nominate or change your pharmacy”
– Choose your preferred pharmacy
**By phone:**
– Call the practice on 01772 970079 and tell us which pharmacy you would like to nominate. It would be helpful to ring after 10am if possible.
**Online**
– Click on the following link: www.bit.ly/pharmacynomination.
**In person:**
– Visit reception and we will update your choice for you.
If you need help finding a nearby pharmacy, please visit https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
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WHY WE’RE SHARING THIS
——————————
We want to be transparent so that you can make an informed decision about where to collect your medicines. If a particular pharmacy is experiencing supply problems, choosing a different one may help avoid delays.

Online Medical or Admin request (Now live 07:30-18:30 weekdays)

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Opening Times

  • Monday
    08:00am to 06:30pm
    University of Lancashire Medical Centre closes at 6pm
  • Tuesday
    08:00am to 06:30pm
    University of Lancashire Medical Centre closes at 6pm
  • Wednesday
    08:00am to 06:30pm
    University of Lancashire Medical Centre closes at 6pm
  • Thursday
    08:00am to 06:30pm
    University of Lancashire Medical Centre closes at 6pm
  • Friday
    08:00am to 06:30pm
    University of Lancashire Medical Centre closes at 6pm
  • Saturday
    CLOSED
    See Increased Access page in Appointments section
  • Sunday
    CLOSED
    See Increased Access page in Appointments section

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